On the last working day before the September 2 National Day holiday (August 28), the number of passengers passing through Noi Bai International Airport maintained a steady, bustling but very smooth pace, with no localized overload occurring. Throughout the day, passenger volume was distributed fairly evenly across different times. According to actual records, there were 3 peak time slots for departing passengers and 6 peak time slots for arriving passengers (with volume reaching more than 2,000 passengers per time slot), concentrated in the afternoon and evening hours.
Although volume was high, proactive remote traffic flow management and reinforced staffing at key checkpoints helped ensure that the check-in counter areas, security screening points, and boarding gates remained smooth and orderly. Passengers moved efficiently by following the directional signage system and with active support from the reinforced staff team.
A notable highlight in the day's operations was the enthusiastic response from a large number of passengers who used biometric technology to check in at the 12 kiosks set up by Noi Bai International Airport across the 3 lobbies A, B, and E. Many passengers expressed surprise and satisfaction at the system's fast processing speed. Thanks to the application of facial recognition, the check-in process was significantly shortened, much faster than the traditional method, and minimized waiting time in line to the greatest extent possible.
According to the forecast issued earlier, August 28 was identified as the busiest day of this year's National Day holiday period, with an estimated volume of about 743 flights and more than 125,000 passengers. Although the actual passenger volume moved steadily and did not create as much pressure as expected, the thorough preparation of infrastructure and service plans, together with the decision to increase the slot coordination parameter at Noi Bai to 44 flights/hour, helped enhance operational efficiency and flight service capacity during the peak period, allowing people to begin their holiday smoothly, safely, and completely.
