Any requirement for information of landing, take off time of arrival and departure flights or procedures or any contacts at Noi Bai Airport can be addressed to Information counters of Noi Bai International Airport in person by phone as follows:
1. Information counters for international passenger terminal (T2):

There are two information counters at Public Hall on the third floor and the first floor.

Hotline: 1900.636.535

2. Information counters for domestic passenger terminal (T1):
At the Domestic Passenger Terminal (T1), there are three information counters: two counters located in the central area of the public arrivals hall on Level 1, and one counter situated midway along the corridor connecting Concourse A and Concourse E.
Hotline: 1900.636.535