In particular, since December 2025, a system of free hot water dispensers has been installed to enhance convenience and provide attentive care for passengers throughout their journey. With just a simple step, passengers can easily make tea or coffee, or prepare a hot instant meal right in the waiting area. The presence of these water stations makes the terminal environment more welcoming and modern, helping to make each passenger’s journey more complete.

International Passenger Terminal (T2) - Noi Bai International Airport

Domestic Passenger Terminal (T1) - Noi Bai International Airport
* At the Domestic Passenger Terminal (T1):
- The restricted area on the 2nd floor and the restricted area leading to the 1st floor in lounges A, B, D, E each have 1-2 stations.
* At the International Passenger Terminal (T2):
- Public arrivals area, 1st floor: 02 locations
- Restricted arrivals area, 1st floor: 02 locations
- Public departures area, 3rd floor: 02 locations
- Restricted departures area, 3rd floor: 09 locations (Gates 27, 29, 33, 35, 39, 41, 43, 47, 50)