FLOW OF INTERNATIONAL FLIGHT - ARRIVAL PROCEDURE
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1. ENTRY REQUIREMENTS

 • Passengers must have a valid passport and visa (or an Approval Letter from the Vietnam Immigration Department for visa on arrival) to enter Vietnam. The passport must be valid for at least 6 months from the date of departure from Vietnam and have at least 1 blank page. • Passengers are advised to visit the website of the Vietnamese Embassy/Consulate for the latest information.

2. IMMIGRATION PROCEDURE

• Upon landing at Noi Bai International Airport, please follow the "Arrivals" signs to proceed to the immigration area.

• Passengers will undergo health quarantine procedures and pass through automated thermal scanning machines located before the immigration area.

• Afterward, passengers proceed with the immigration formalities.

3. VISA ON ARRIVAL

• Please follow the regulations and instructions at the airport for visa on arrival.

 4. LUGGAGE

 • Baggage Claim

 • After clearing immigration, passengers will retrieve their baggage at the baggage claim area.

• Please check the corresponding baggage carousel on the display screen for your flight.

• Complimentary baggage carts are available throughout the airport near the baggage claim area.

• Lost and Found

If there are any issues with lost baggage please contact the Airlines staff at their Lost and Found; or Noi Bai Airport Security Center at hotline 0243.5842627 or Lost and Found Department -

Noi Bai International Terminal at hotline 0983774546, Email: [email protected] for assistance. Alternatively, passengers may contact

5. CUSTOMS

 • According to Vietnamese regulations, if passengers exceed the duty-free limits for cigarettes, alcohol, alcoholic beverages, and personal belongings, they are required to pay customs duties

to bring them into Vietnam.

 • For more details, please refer to the website of the General Department of Customs of Vietnam.

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