Noi Bai International Airport ensures the provision of emergency medical services at the airport and emergency medical care for passengers of all airlines operating through Noi Bai International Airport.

The medical team at Noi Bai International Airport, consisting of qualified and responsible doctors, nurses, modern vehicles and equipment, a fully stocked pharmacy, 24/7 on-call duty, and three emergency rooms distributed across passenger terminals, will provide customers with the best initial emergency services, ensuring a rapid response time (access to patients within 10 minutes of receiving emergency requests) and readiness to efficiently respond to airport emergencies.

Some specific services include:

- Emergency care for passengers;

- Medical examination and prescription dispensing;

- Emergency care and patient transportation from Noi Bai to designated hospitals;

- Ambulance and rescue services in airport emergency situations;

- Coordination in providing epidemic prevention services through the airport.

 * Locations of Emergency Rooms at passenger terminals:

- In the arrivals hall - 1st floor - West side - International Passenger Terminal (T2);

- In the isolation waiting area - 3rd floor - East side - International Passenger Terminal (T2);

- In the arrivals hall - 1st floor - Wing A - Domestic Passenger Terminal (T1).

 * Contact information:

- Emergency Medical Team - Noi Bai Airport Operations Center

- Phone: (024) 3587.6601.